We are a group of Nigerian professionals that believe that every Nigerian should experience good customer service.
This platform was established as a response to numerous reports of collective bad customer service experienced over time in the country.
On the other hand, reports of exceptional customer service experienced by many people have not been adequately recognized.
For this reason, Reportam.com.ng was created as a free-to-use portal for consumers to post reports about good and bad customer service experiences in Nigeria. This portal also provides the companies the opportunity to respond to these reports, thereby having the opportunity to resolve them accordingly.