How to become a responsive company.


1. Click on Register and fill in required details.

2. Once your application is received, we will carry out verification exercise to ascertain the true identity of the Company.

3. Once verification is complete, we would contact you via email to confirm registration.

Responsive companies MUST commit to respond to all reports by contacting the Customer directly AND through within 24hrs. In addition, Responsive companies MUST propose a resolution to all complaints within 48 hours.

All Responsive Companies will have access to contact details of customer posting a report about them for the sole purpose of proposing a resolution, see more benefits here.

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